Wednesday, October 7, 2015

How to Track Status of Refunds/Returns and Reimbursements in Amazon

In order to track the status of your refunds, returns , and reimbursements, you will need the following:

* Google Calendar
 
Here's how to get started:  https://support.google.com/calendar/answer/37082?hl=en

* Order Number
* Email Account where you receive the refund email notifications.

Here are the methods I've been following to track the status: 

1. Login to the email account where you have received the refund email notifications.

2.  Search for the following terms:  Refund Initiated

3. You want search results to  include the past 90 days; items older than that will likely not be reimbursed at this point, even if you do find some.

4.  You will now see a list of  email notifications from Amazon regarding customer refunds which were initiated by Seller Central. Notice the Order # provided in the title of each email.

5. Research each order number provided to make sure of the following:

a) Item was actually returned to the Amazon warehouse;
b) Item was reimbursed by Amazon to your seller account.
c) Sometimes (this is a new policy) Amazon replaces the item with a unit of the very same inventory.  In this case, we do not request a credit.

Here is the recommended path to research the order number: 

Choose Reports; next Fulfillment; next Customer concessions --> returns

*If the item was not returned, please submit a ticket.
*If the item was returned but was NOT reimbursed, submit a ticket.

**Note, 45 days must pass before a reimbursement will be issued.  So for those within the past 45 days, you will set up a tracking system.

Place the order # into Google Calendar; make it an all-day 'event' so that a reminder email will be generated.

If a ticket needs to be submitted, this is the simple version recommended, if you cannot find evidence of a reimbursement:

Text of the ticket:

Hello,

Order number______ was refunded to the customer on (date). It has now been more than 45 days; please investigate and credit if appropriate.

Thank you for your assistance.

Seller
Company Name

How/where to submit the ticket for quicker response:

1. click HELP, top right menu of main screen. Then choose Contact Us.
2.  Choose Selling on Amazon -->  Customers and Orders  --> Input your order number in the search bar  --> The click next  --> Then select the option return and refund issues >> Then click "Processing a Refund Issue" or you may wish to select "Other customer and order issues" 



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Monday, January 27, 2014

Radio buttons for product variations in Shopify

1. Go to Shopify Dashboard >> Themes >> Template Editor.
2. Under Templates Folder at the left side, click product.liquid.
3. Click Control F and look for product-variants id. Right below it, you can see these codes for
pull down menu. I just comment it out so anytime I want to revert to pull down menu, I have these codes right away.
         <!--
               <select id="product-select" name="id" class="hidden">
               {% for variant in product.variants %}
                 <option value="{{ variant.id }}">{{ variant.title }} - {{ variant.price | money }}</option>
               {% endfor %}
               </select> -->


4. After commenting out, place these codes for radio buttons.

<div class="selector-wrapper">
 <ul> {% for variant in product.variants %}
   <li>         
        <label for="radio_{{ variant.id }}" class="radio"><input id="radio_{{ variant.id }}" type="radio" name="id" {% if forloop.first %}checked="checked"{% endif %} value="{{ variant.id }}">
                        {{ variant.title }} - {{ variant.price | money }}
         </label>
   </li>

      {% endfor %}
  </ul>

</div> 

5. This is how it looks.


 6. To give more emphasis on the offered products,  I add styles by alternating bold texts and regular. Just add these codes, above the div. It goes this way.

 <style>
.selector-wrapper ul li label{ font-weight:bold; }
.selector-wrapper ul li:nth-child(odd) label{font-weight:normal; }
</style>

<div class="selector-wrapper">
 <ul> {% for variant in product.variants %}
   <li>         
        <label for="radio_{{ variant.id }}" class="radio"><input id="radio_{{ variant.id }}" type="radio" name="id" {% if forloop.first %}checked="checked"{% endif %} value="{{ variant.id }}">
                        {{ variant.title }} - {{ variant.price | money }}
         </label>
   </li>

      {% endfor %}
  </ul>

</div>

7. That's all folks. It should work like a charm!


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Thursday, December 19, 2013

How to redirect "Thank You" page to a desired page in Shopify?

According to Shopify docs, the "Thank You page" is the last page your customer visits when he or she orders from your store. In most instances, the Thank You page is page 3 of 3 in the checkout process.  The Thank You page can be customized in three ways:


In this tutorial, I'll be teaching you how to redirect "Thank You" page to your desired Thank You page url using simple JavaScript window location.

In your Shopify Dashboard, go to the Settings > Checkout page.  Scroll down and find the Additional Content & Scripts box.  That box is where you add additional instructions or scripts you would  like to show on the Thank You page of the checkout.  In our case, we want that the existing Shopify "Thank You" page will redirect to our desired thank you page.

Here's what to do. 

Paste this script inside the box, and replace the highlighted url with your own url. 
  

<script>
window.location ="http://texasadjusteracademy.com/pages/training-order-received";
</script>

Don't forget to save your changes. 

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Monday, December 2, 2013

Responsive Widgetized Footer for the Thesis Classic Responsive Theme

Does the newest version Thesis 2.1 drive you crazy? If yes, our feelings are mutual.  I've been working for a few hours already creating extra widgets in the footer area via skin editor, and unfortunately, it does not end up to be responsive. 

Good thing I found this box, that adds responsive widgets to Responsive Classic Skin. It's effortless since all you have to do is download and install the box. Once installed, just set the number of widget you want to display (up to 4), then you're DONE!

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Sunday, November 10, 2013

Create CNAME for Domain Verification: Namecheap

Assuming you have added your domain in Zoho Mail for email hosting, the next step is to verify your domain. I have not found a particular tutorial creating CNAME for domain verification between Zoho hosting and Namecheap, so I tried playing around the settings and luckily it worked like a charm!

There are actually two steps available for verification in Zoho, namely: CNAME Method, and HTML Method  but I prefer CNAME method since I have no full access of our site's editor in shopify.  But before anything else, you have to generate verification code before you can proceed to CNAME record. I've found a simple tutorial from ZOHO and I pasted it over. Here's how.


Excerpt via: https://adminconsole.wiki.zoho.com/domains/Domain-Validation.html#cname 

Generate the verification code in Zoho Control Panel: 
  1. Login to your Zoho Mail account as Super Admin
  2. Click Control Panel >> Domains
  3. Click the Validate button, to launch the domain verification page.
  4. Select the CNAME Radio button to generate the code. Note the CNAME (Alias) the code generated for your account. Copy the zb**** code
  5. You can select the Domain provider from the drop down to 
  6. The code generated will be of the format zb******** and unique for each domain added in Zoho.
Copy the code or note down the code somewhere. This code should be added in the CNAME Records of your DNS Manager for verification.

Create CNAME for domain verification in Namecheap (documented by me)

1. Login to your Namecheap account with your username and password.
2. Hover over Domains tab at the far left , then click manage domains.
3. Select the domain you want to create CNAME records for
4. Click on All Host Records (missing All Host Records option?)
5. Under sub-domain settings, add values as shown below:



6. If the TTL is editable, reduce the TTL to 300 seconds or the minimum possible value recommended by your Registrar.

7. Click Save.  Click to your Zoho mail control panel and click verify.

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Sunday, October 27, 2013

How to Revoke or Cancel an SSL Certificate at Godaddy?

  
Step 1. Log in to your Account Manager.
Step 2:Click SSL Certificates.
Step 3: Click Launch for the certificate you want to revoke.



   Step 4: From the Filters list, click Certificates.


    Step 5: Click the common name of the certificate you want to revoke.


   Step 6:  Click Revoke.



    Step 7: Select a reason from the Revocation Reason menu.





    Step 8: Click Revoke to revoke your certificate.
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Monday, October 21, 2013

How to install wordpress manually?

Most web hosts now offer automatic install of WordPress (ex. Fantastico, Mojo, etc.). But if you wish to install WordPress yourself, here's a simple tutorial to follow in less than 5 minutes.

Step 1. Go to WordPress.org and download Wordpress latest version.
Step 2. Extract the zip file.
Step 3. Open the folder, and upload all contents to the root directory of your domain. ex. /public_html/yourdomain.com
Step 4.  Follow your hosting instructions how to create database.  Here's the steps I followed in Bluehost.
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How to put adsense below post title in Blogger.com?

In order to maximize my adsense revenue, I've tried different locations to place my adsense. One of the best spots is below the post title because readers can easily glance it once they are on your page.  Aside from that,  ads placement below post title will help increase Click Through Rate (CTR). However you should not rely on this, keep on experimenting to determine what's best for your blog.  I'll show you of one of my blogs which has link unit ads with a size 728 x 15
.

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Sunday, October 20, 2013

Migrating Wordpress Sites by WP-Twin Plugin

How to Clone:

Step 1: Upload wptwin.php file into root files of the domain.  

Step 2: Then visit: myoldblogname.com/wptwin.php

Step 3: Press click to proceed; then login to your blog  with admin name and password;


Step 4:  Click to clone (don't include non-wordpress folders because we have add-on domains)

Step 5:  Download the clone file to your computer;  once you are sure you have a copy, then delete the clone (click red button)  


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How to install wordpress in Bluehost?

Step 1: In your Bluehost cPanel,  click WordPress icon under Website Builders section. You will be directed to Mojo Marketplace.


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